| Type of Visit | Visit Details | Included in 3 visits per year count | Charges already paid by Faculty/Staff Health Fee | Charges that might be incurred during visit and will be billable to insurance and to the patient |
|---|---|---|---|---|
Rapid Access Care for Illness or Injury |
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| Triage Care | Registered Nurse triage assessment of acute health care concerns. May be via telephone or in person. | No | RN Visit | Over the counter medications or first aid supplies picked up in Health Services |
| Sick Visits | Visit with Medical Provider for evaluation and treatment of acute medical illnesses, including respiratory infections, urinary tract infections, gastrointestinal illnesses, and rashes. | Yes | Medical Provider Office Visit | Any lab tests ordered by medical provider* IV or Injectable Medications, nebulizer treatments or over the counter medications purchased at time of service |
| Accidents/ Injuries |
Visit with Medical Provider for evaluation and treatment of an injury that needs medical attention, including wound care, suturing, or splinting | Yes | Medical Provider Office Visit (if a procedure is not required) | Medical Provider Procedures (such as suturing or wound debridement) Any lab tests ordered by medical provider* Medical supplies such as crutches or slings (if needed) |
| Nurse Visits | Visits with Registered Nurse for services defined by Nurse Visit Protocols, for example: blood pressure checks, ear lavage, pregnancy testing and/or emergency contraception. | No | RN Visit | Over the counter medications or first aid supplies picked up in Health Services |
Other Medical Services |
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| Brief Physical Exams | Examinations or testing required for university duties and clearance. Examples include: N95 medical clearance, employment clearance, testing for travel for university business. | Yes | Medical Provider Office Visit | Any lab tests ordered by provider* Over the counter medications purchased at time of service Tuberculin Skin Test (PPD) (if needed) Immunizations (if needed) |
Laboratory Services |
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| In-House Analyzers | Hematology and Chemistry testing such as Complete Blood Counts and Comprehensive Metabolic Panels can be performed in house. | No | Specimen collection | Lab testing performed in Health Services will be billed to insurance and the patient by Health Services |
| On-site - Rapid Diagnostics | Strep testing, influenza testing, Covid-19 testing, pregnancy testing, urinalysis, sickle cell screening, and pregnancy tests. | No | Specimen collection | Lab testing performed in Health Services will be billed to insurance and the patient by Health Services |
| Reference Labs | Health Services utilizes an external reference lab for processing labs that cannot be performed in-house. | No | Specimen collection | Lab testing performed by LabCorp will be billed to insurance and the patient by LabCorp |
| Specimen Collection | Lab specimens for orders from licensed medical providers external to Health Services can be collected and sent to the reference lab for processing. Results will be returned to the ordering provider. | No | Specimen collection | Lab testing performed by LabCorp will be billed to insurance and the patient by LabCorp |
Pharmacy Services |
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| IV or Injectable Medications | IV therapy and Injectable medications are available in Health Services under the direction of a medical provider for certain medication conditions. | NA | Medical Provider Office Visit | IV and/or Injectable procedures are billed to insurance and the patient |
| Electronic Prescriptions | All prescription medications are prescribed electronically and will be sent to the retail pharmacy of the patient’s choice. | NA | Medical Provider Office Visit | Billed by the pharmacy |
| Over the Counter Medications and First Aid Supplies | Common over the counter medications including pain relievers, decongestants, anti-acids, topical ointments and first aid supplies are available for purchase. | NA | Available for purchase without a provider visit. Billed directly to the patient at the time of purchase (can be charged to the WCU student account) | |
Injection Services |
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| Immunizations | Tdap, Td Boosters, MMR, Hepatitis B, and Flu vaccines are available | No | RN Visit | Billed to insurance and/or the patient |
| Allergy Shots/ Immunotherapy | Allergy injections are offered through coordination with the ordering provider. To participate in this service, patients are required to bring their allergy serum and physician's orders for the administration of the allergy injections to the allergy clinic. | No | RN Visit | Administration of Allergy Shots will be billed to insurance and/or patient |
| *NOTE: Labs performed in Health Services will be billed by Health Services. Labs performed by LabCorp will be billed by LabCorp | ||||
Learn more about coordination of care
Please refer to University Policy #80 for more details.